Services

Hospital Billing Office Hours:

East End – 8 a.m. to 4:30 p.m. Monday – Friday

Registration Hours:

West End – 8 a.m. to 4:30 p.m. Monday – Friday

Payment Plan Guidelines:

The guideline applies to the Graham County Hospital and Graham County Hospital Clinic as one entity, therefore the balance from both will be combined when setting up a payment arrangement. 

Patients can elect to break their balance into monthly payments based on their total balance due.

Balance                       # of months of payments

$100-$2000                             24 months

$2001-$4999                           48 months

$5000-$7499                           72 months

>$7500                                     96 months

Monthly payment must be made in order to keep accounts current and in good standing.

Automatic Payment Deductions:

GCH offers several options for reoccurring payments. Reoccurring payments can be set up to deduct from either a checking account or credit card.

Charity Care Program:

A reduced sliding fee schedule is available for those who qualify. Contact the billing office for an application.

Helpful Hints: 

• Have your most current insurance cards with you at each visit. 
• Advise registration of any changes; name, address, phone number, marital status, etc. 

Graham County Hospital believes in treating the whole patient and has teamed up with High Plains Mental Health (Hays, KS) to offer innovative psychological services, evaluation and treatment with a licensed professional. Patients can either video chat with a licensed professional for their evaluation or they can visit with a counselor face to face, once a week at Graham County Hospital. 

To make and appointment, call High Plains Mental Health at (785) 628-2871.

Our swing bed unit is a Medicare sponsored program that provides extended care to individuals needing additional time to rebuild their strength following an acute illness or surgery. 

The goal of our program is to help our patients return to their home and live independently or with the help of community resources. As a patient of our swingbed unit, you will receive specialized care from our nursing staff 24 hours a day, 7 days a week. Our nursing staff and your provider work as a team to provide personalized care.

Swing Bed Requirements:

Swing Bed patients must have a 3 day in-patient stay at any hospital and have a need for either I.V. therapy or a need for one of the following; Physical Therapy or Speech Therapy.

Although our Swing Bed unit is sponsored by Medicare, we also accept many types of private insurance. For further information, please contact our Director of Nursing, Dan Irby at (785) 421-2121.

Graham County Hospital offers inpatient and outpatient speech therapy services. We contract with licensed speech therapists who assess and treat speech/voice disorders, cognitive deficits, swallowing dysfunction, pediatric speech, feeding, swallowing and voice disorders. The speech pathologists expertise is available for hospitalized patients in our acute and swingbed units, as well as adults and children who need outpatient speech therapy services.  

Graham County Hospital partners with United Radiology from Salina, KS to provide our mammography services, including 2-D and 3D mammograms. The mobile mammography truck will be on site every other month.

For more information or to schedule a mammogram, please call GCH Radiology at (785) 421-2121.

The Wellness Center provides free access to a wide variety of exercise equipment to anyone over the age of fourteen. Exercise classes are also available through the two large flat screen TV's. 

• Hours: 5 AM to 9 PM, daily
• No admission fee
• Available for anyone 14 years and older
• Video surveillance for safety

Equipment

• 2 Recumbent Bikes
• 2 Treadmills
• 1 NuStep
• 1 Stationary Bike
• 1 Elliptical
• 8 Weight Machines for Upper Body
• 7 Weight Machines for Lower Body

Weight scales and blood pressure monitor are both available for public use.

Sign up sheets are offered to reserve specific times for treadmills, the NuStep and the bikes. Enter the Wellness Center using the stairway located by the west outpatient area.

For further questions please call Graham County Hospital at (785) 421-2121 and ask for the Physical Therapy department.

Chronic Care Management is a Medicare program for patients who live with two or more chronic conditions including, but not limited to, arthritis, diabetes, depression, heart disease, osteoporosis, and high blood pressure. 
 

Services Include:

• At least 20 minutes a month of chronic care management services
• Personalized assistance from a dedicated health care coach who will work with you to create a care plan
• Coordination of care between your pharmacy, specialists, testing centers, hospitals, and more
• Phone check-ins between visits to keep you on track 
• Expert assistance with setting and meeting your healthcare goals 

Ask your provider about chronic care management services and get the connected care you need!

The Graham County Hospital Radiology Department provides high quality diagnostic images. Patients are provided quality examinations and care 24 hours a day, 7 days a week.

Hours

Exams are performed Monday through Friday, 8 a.m. to 5 p.m. Outpatients need to check in at the registration desk. On call Radiology services are provided after hours for emergencies.

Radiology Services

• Radiology Imaging
• Bone Density Scans (Dexa)
• CT Scans
• MRI
• 3-D & Digital Mammography
• Ultrasound  - Vascular Studies
• Nuclear Medicine

PACS – Digital archiving of images to be accessible on-line to the physician at Graham County Hospital and the clinic. If needed the patient exams will be put on a disc or electronically transmitted to a facility for consulting providers.

Graham County Hospital offers a full range of in-house laboratory services to meet the needs of in-patients and outpatients. The Graham County Hospital lab is committed to providing excellent service to patients. The lab uses state-of-the-art instrumentation and highly skilled laboratory professionals to produce accurate diagnostic results. While the majority of routine laboratory tests are performed at Graham County Hospital, tests that are more complex or specialized are processed by Quest Diagnostics. Blood products are supplied by American Red Cross.

Hours

Outpatient lab tests are performed Monday through Friday, 8 a.m. to 5 p.m. No appointment is necessary. Outpatients need to check in at the registration desk. On call lab services are provided after hours for emergencies.

Laboratory Staff

• Consulting board certified pathologist
• Lab Director, a board certified physician
• Department staffed by medical technologists and medical laboratory technicians
• Accredited nationally by CLIA (clinical laboratory improvement amendments)

Phone: (785) 421-2121

Fax: (785) 421-5725

Graham County Hospital nurses are committed to providing high quality, efficient healthcare while assisting patients to meet their physical and psychological needs.

The nursing staff works with the medical staff to provide high quality, cost effective care using the latest in computerized documentation. The staff also works with the coordination with Infection Control, Risk Management and Patient Safety to provide a safe patient environment.

Graham County Hospital nursing staff consists of Registered Nurses and Certified Nurse Aides. Registered nurses are Advanced Cardiac Life Support (ACLS) certified as well as Pediatric Advanced Life Support (PALS) certified. Nursing Aides are CPR certified and maintain that certificate while employed at GCH. The nursing staff is competent to recognize changes in a patients’ condition and perform thorough assessments, then work with your healthcare provider to lead the care team, to provide best patient care possible. Our patient – staff ratios are low allowing us to build relationships with our patients.

Graham County Hospital has a 25 bed occupancy that provides quality care for the acute or chronically ill patient. Care is provided for everyone from children through geriatrics. Care provided may be as an outpatient treatment, 24-hour observation status, in patient or in swing-bed.

Director of Nursing

Dan Irby, RN, DON
Phone: 785-421-2121

Stress tests are performed by a doctor and trained technician to evaluate the cardiovascular system during a period of exercise and increased demand. This test measures exercise capacity and identifies abnormal responses to exercise. 

Patient Preparation: Wear comfortable clothing and sneakers or walking shoes as you will be walking on the treadmill. Do not drink or eat foods containing caffeine for 12 hours before the test. The test takes about 30-45 minutes. 

Graham County Hospital also performs Nuclear Stress testing once every other week. Stress tests will be performed upon written order of your healthcare provider. For more information, please call Joyce Reese at 785-421-2121.

Volunteering

Graham County Hospital welcomes those who wish to give of their time and talents. Auxiliary volunteers at GCH add to the quality of healthcare by providing the many extras that enhance the services of the hospital staff.

The Graham County Hospital Auxiliary began their volunteer work in 1981. The first meeting was in June, then by September everything was in full swing. Liz VanLoenen, Mary Billips, Mary Fountain and Edna VanLoenen are the charter members. The Auxiliary has been in charge of several projects during this time. They have donated between $2,000 and $3,000 to the hospital every year and they have volunteered from 4,000 to close to 7,000 hours every year.

These are some of the projects that they are in charge of:

• The reception desk at Graham County Hospital
• Spring and Fall Luncheon     
• Stuffed animals for children when they are patients
• Assist swing bed patients
• Coordinate six Blood Mobiles a year
• Coordinate the “Tough Enough to Wear Pink” campaign to assist breast cancer patients
• Assist with bingo at Dawson Place, the local nursing home
• Make tray favors and treats for residents of Dawson Place and Sealy House
• Assist at the Health Fair    
• Additional projects throughout the year

The auxiliary meets the third Monday of the month at 9:30 a.m. in the Telemed Room. For further information call the Auxiliary President, Carol Larcom, at 421-2883 or any auxiliary member.

Our goal is a successful improvement of wound healing in our patients. We have specialized expertise in wound care and provide education consisting of etiology and prevention, nutrition and other factors that may enhance the healing process. 

Types of Wounds: 

• Diabetic Wounds
• Burns
• Non-healing Surgical Wounds
• Arterial and Venous Wounds
• Traumatic Wounds
• Infected Wounds
• Pressure Ulcers
• Wound Assessment 
• Individualized Care Plans

Contact your primary care provider or our physical therapy department at (785) 421-2121 for more information.

Graham County Hospital Clinic is a Rural Health Clinic that provides expert healthcare to our local and surrounding communities.  We strive to be your preferred medical home for your primary and preventative care needs. Our dedicated family practice team offers a full line of services to welcome patients from birth to elderly.

Meet Our Providers

Office Information

Office hours                        8:00 a.m. to 5:00 p.m.  Monday thru Friday

Family Walk-In Clinic          8:00 a.m. to 4:00 p.m. Monday thru Friday (No appointment needed)

Office Phone                       (785) 421-2191

Office Fax                           (785) 421-2195

If you need a refill for a prescription, please contact your pharmacy and they will notify us.

Please remember to bring your insurance card to each appointment for verification.

Payment Details

• We accept cash, checks, and credit cards.
• We will submit claims to your insurance company.
• Self pay patients are welcome, payment is due at the time of service.
• Insurance accepted— Blue Cross and Blue Shield, Medicare, KS Medicaid and many commercial insurances.
• If you would like to make an online payment, please click here.

Graham County Hospital Clinic offers convenient walk-in services for acute, non-emergent care problems. The Walk-In Clinic is housed inside the Graham County Hospital Clinic and is open from 8 a.m. to 4 p.m. Monday-Friday. No appointment necessary!

See a walk-in care provider for treatment of your minor illness or injury. These non-life threatening circumstances include but are not limited to:

• Ear, throat & sinus infections
• Colds & Flu
• Urinary Tract Infections
• Bronchitis 
• Skin Infections
• Burns, cuts, sprains

For questions, please call 785-421-2191

“Our goal is to treat patients as if they are family members, provide them with pertinent information about their condition and return them to as much independence as possible. We frequently ask, ‘If this were my family member, how would I like them to be treated and what would I expect their outcome to be?’ I am proud of the work we do and the care we provide.” ~ Denise Ring, Licensed Physical Therapist

Hours

Monday through Friday 8 a.m. to 4:30 p.m. *In-patient rehabilitation available on Saturday, as well as throughout the week.

Services

• In-patient and Outpatient Rehabilitation
• Wound care
• Outpatient orthopedics
• Neurological Rehabilitation
• Ports Rehabilitation
• Post Surgical Rehabilitation
•  Geriatrics

Wellness Programs

Common Conditions Treated:

• Neck and Back pain
• Total Joint Replacements
• Orthopedic / Sports Injuries
• Headaches
• General Weakness or Deconditioning
• Stroke
• Arthritis Pain
• Dizziness / Balance Problems.

Staff

• Denise Ring, Licensed Physical Therapist
• The Physical Therapy Department also staffs three Certified Physical Therapist Assistants

Phone: (785) 421-2191

Fax: (785) 421-5725

Graham County Hospital maintains a 24-hour emergency room service to provide emergency care. We are connected with both ground and air ambulance services to other major facilities, if we are unable to further manage your care in our facility. 

The results of all laboratory tests, x-rays, other diagnostic studies, and medical treatment received while hospitalized or treated as an inpatient/outpatient are documented. Also included are physician reports from examinations, surgery, treatment and medications, and observations by nurses and other members of your health care team. This information is combined to make up your medical record.

Obtaining Copies of Your Medical Records Release of Information (ROI)

Non-custodial parents have an equal right to a child’s medical information, with certain exceptions, as required by law. They can only be denied access if they have been stripped of all parental rights. We must have knowledge of the lack of parental rights to facilitate the denial.

Anyone picking up medical records will be asked to show a government-issued form of ID before the records will be released.

Requests for medical records may be mailed or faxed to:

Graham County Hospital

Attn: Medical Records

PO Box 339

304 W. Prout

Hill City KS 67642

FAX: 785-421-2034

Records will be sent through the U.S. mail, fax, or electronically downloaded to a USB flash drive. Records for medical emergencies will be faxed or uploaded directly to a physician or medical facility. Our average turnaround time for processing requests is approximately 10 – 14 days; by law, however, we have 30 days to complete release of information requests.

Graham County Hospital Medical Record Department is not able to give out any medical information over the phone as to protect patient confidentiality. Medical Records personnel are not clinical personnel and cannot explain test results.

An authorization is not needed to send copies of records to the physician overseeing your care while in the hospital, your family physician of record, and/or the physician who ordered outpatient testing. You may be able to obtain this information over the phone from your physician, who has a relationship with you and is comfortable confirming your identity on the telephone. This depends on the physician’s policy and may not be true of all offices.

Birth and Death Certificates

If you are wanting copies of birth certificates or death certificates, please click on the following links.

Birth and Death Certificates

Fees
A reasonable fee shall be charged to defer the costs of photocopying.
Patient record copy fees:

$1.08 per page for pages 1 – 20
$0.54 per pages 21 – 50
$0.22 per page 51 and up
$2.00 per microfilm page

Hours Of Operation
The Medical Record Department is open Monday through Friday 8:00 a.m. to 5:00 p.m.