We’re glad you’re here! Explore our newly revamped website, thoughtfully redesigned to make it easier to find the care, resources, and information you need.

Call Us

MAP

Patient Family Advisory Council

Join our Patient and Family Advisory Council and help shape a better healthcare experience for all.

A patient and family advisory council (PFAC) is an organization of current and former patients, family members and caregivers that works together to advance best practices at a hospital or healthcare organization. Volunteer patients and families collaborate with employees (clinical, administrative and support) to provide guidance on how to improve the patient and family experience.

PFAC Vision

To create a patient- and family-centered culture that involves a collaborative partnership among patients, families, leadership, and staff.

PFAC Mission

To improve the delivery of safe and quality health care by providing a way for the community to collaborate with staff, enhancing experience for patients and their families.

Join a Patient and Family Advisory Council

Patient advisors are a diverse group of people who enjoy working with others and contributing ideas, while being able to hear and balance different perspectives with compassion and respect.

To be on a patient and family advisory council, you must:

Show dignity and respect for others.

Have an interest in and show concern for improving the health care experience for all patients and their families, beyond your personal experience.

Participate in meetings.

Attend monthly council meetings and serve on committees.

Have a positive approach and share ideas and information about experiences in ways that will benefit others, while listening to and respecting different points of view.